The decision to still offer the software application for free is based on the risk incurred by the alternative. To better explain, the industry has implemented the strategy of free software for decades and the customers have grown accustomed to it. Therefore, it is rather unlikely for them to purchase products which require expensive software to run faster. In this order of ideas, the most suitable strategy would be that of maintaining the current status-quo.
However, when looking at the issue globally, maintaining the status-quo may not be the best decision at this time. The company should charge for both server and software application as to increases sales revenues. Also, since the company would charge for the PESA, the R&D and product teams would be more determined to increase their efforts in improving the quality of both server and software.
Despite the pro arguments, the decision to also charge for the software application could still generate customer dissatisfactions as a result of the increased retail price. In response to this situation, the product manager could argue the benefits of a cost-plus pricing strategy. This would have to be based on more actual calculi, but should retrieve...
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